Membership Terms and Conditions

These Terms of Use (hereinafter referred to as "the Terms") set out the terms of use for the member service known as "membership" (hereinafter referred to as "the Service") provided by the Orv Official Online Store (hereinafter referred to as "our official website") operated by JPlus International Co., Ltd. (hereinafter referred to as "our Company").

Customers who have registered for membership (hereinafter referred to as "Members") must agree to these Terms and Conditions before using this service.

Please note that we may change these terms and conditions without notice, so please check the latest version before using the service.

Article 1 Scope of Application of These Terms

These Terms and Conditions apply to all relationships between you and us regarding the use of this service.

Article 2 Definition of Member

A member is someone who has accepted the contents of these terms and conditions, applied for membership registration in the manner prescribed by our company, and has been approved by our company. Please note that the relevant provisions of these terms and conditions will apply to customers who use this website without registering as a member (hereinafter referred to as "guests").

Article 3 Membership Registration

Anyone who wishes to register as a member (hereinafter referred to as "Registration Applicant") must agree to the contents of these Terms and Conditions and register true and accurate information in the manner prescribed by our company.

The Company will review applications for membership from applicants based on the Company's standards and decide whether or not to approve the application.

If we determine that an applicant for registration falls under any of the following items, we may refuse to approve the registration or cancel the registration even after approval.

If there are any false, incorrect or missing information in the registration details
If it is determined that you have violated these Terms and Conditions or other terms of our company in the past
When attempting to register as a member for fraudulent purposes
If the person is a member of or has a relationship with anti-social forces, etc.

In addition, if the Company determines that a Member is inappropriate, the Company may refuse to accept the Member for the Service without disclosing the reason.

Article 4: Changes to Registration Information

If there is a change in the information that a member has reported to our company (name, address, telephone number, email address, or other registered information that they have notified our company), they must promptly change the registered information in a manner prescribed by our company. If the email address is changed, the ID for this site will also be changed to the new email address. Our company shall not be liable for any damages incurred as a result of a member's failure to make the changes set forth in the preceding paragraph.

Article 5 ID and Password Management

Our company will use your email address as your member ID. If you change your email address, your ID on this site will also be changed to the new email address. Any actions taken using your member ID and password will be considered the actions of the member in question. You are responsible for managing and using your login ID and password carefully, and our company will not be held responsible for any damages incurred as a result of their use.

Article 6 Withdrawal

Members may cancel their membership at any time. If they wish to cancel their membership, they must follow the procedures specified on this site, and their cancellation will be processed after the procedures are completed by our company. The member's membership will be terminated when our company sends a notification email to the email address registered at the time of cancellation, notifying them that the cancellation has been accepted.

Article 7 Suspension and Cancellation of Membership

If the Company determines that a Member falls under any of the following, the Company may suspend the Member's use of the Service or cancel the Member's membership without prior notice or warning.

If you violate these terms or the terms of use
If it is discovered that the registration information contains false information
If you use this service for fraudulent purposes
In the event of default on payment obligations
If there is repeated returns or cancellations
If it is determined that the person is a member of or has a relationship with anti-social forces, etc.
If a minor registers as a member without parental consent
Any other case where the Company determines that a member is inappropriate as a member.

Even if a member suffers damage as a result of this, the Company shall not be held responsible in any way.

Article 8 Prohibited acts

Members shall not engage in the following activities when using this service.

Actions that violate laws and regulations or public order and morals
Registering or providing false information
Actions that constitute breach of contract in transactions such as sales contracts
Impersonation, unauthorized access, or other use of the Service by fraudulent means
Any act that interferes with or may interfere with the operation of this site.
Actions that infringe on the rights, interests, reputation, etc. of our company or a third party
Purchasing products for the purpose of resale, or any other act that our company deems inappropriate
Any act that constitutes inappropriate contact with Customer Service that does not constitute sales or inquiries
Any other act that the Company deems inappropriate

If a member violates any of the prohibited acts and causes damage to our company or a third party, the member shall be liable for compensation for such damage.

Article 9 Handling of Member Information

We will handle personal information obtained from customers appropriately in accordance with our separately established "Privacy Policy" and in compliance with laws and regulations. We will use customers' personal information only for the purposes of selling products, shipping, payment, after-sales service, responding to inquiries, and other related purposes, and will not disclose or provide personal information to third parties without the user's consent, except as required by law.

Article 10 Compensation for Damages and Disclaimers

The Company does not guarantee the accuracy, completeness, or usefulness of the content of the Service or the information that Members obtain through the Service. The Company shall not be liable for any damages incurred by Members due to the use or inability to use the Service, except in cases of gross negligence on the part of the Company.

Article 11 Changes to Membership Terms and Conditions

If the Company deems it necessary, the Company may change the contents of these Terms and Conditions without prior notice to Members. If the Company changes these Terms and Conditions, the Company will post the effective date and contents of the changed Terms and Conditions on this website and will inform and notify Members by other appropriate means.

Article 12 Governing Law and Jurisdiction

The interpretation and application of these Terms and Conditions shall be governed by the laws of Japan. Any disputes arising between our company and customers (including members and guests) regarding these Terms and Conditions or any terms related to our official website shall be submitted to the Tokyo District Court as the exclusive court of first instance.

End

February 6, 2026